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encoder error

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I am writing some encoder test software and appear to be getting a +0.01 degree error per degree. It cumulates up to 360. I am using a US Digital AD4-8 that outputs hex. Even the out-of-the-box vi that came with the AD4 is giving the same error. I'm stumped. Encoders don't have settings. And I've been all over the documentation and don't see anything I might be missing. Ideas? Thanks in advance.


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