Greetings,
I am a quality engineer at a contract manufacturer. We incorporate your devices in many of the systems we build and in the case of medical devices are concerned with what information you provide to us in the event of a product recall. I would like you to tell me how these recalls are communicated, and what information is provided. Specifically, the 9401 units have a serial number on the box, but each unit is identified by a bar code number that is different. If there was a recall on the 9401, how would we know which units are impacted by the product recall. Is this communicated by Lot number, Serial number, or bar code number?
Thank you for your help in addressing this concern.